000
00299nam a2200109Ia 4500
008
210212s9999||||xx |||||||||||||| ||und||
100
_a
Knox Simon & Others
245
0
_a
Customer Relationship Management
260
_c
2014
_b
Routledge Taylor & Francis Group
_a
London
300
_a
302p.
942
_c
SU
999
_c
199216
_d
199216