| 000 | 00367nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 210212s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81-317-1520-5 | ||
| 082 | _a658.152 Joh.P8 | ||
| 100 | _aJohnston , Robert and Clark , Graham | ||
| 245 | 0 | _aService operations management | |
| 260 |
_c2008 _bPearson Education _aNew Delhi |
||
| 300 | _a516p. | ||
| 942 | _cSU | ||
| 999 |
_c148470 _d148470 |
||