000 00335nam a2200133Ia 4500
008 210212s9999||||xx |||||||||||||| ||und||
020 _a0-19-566-758-1
082 _a658.8 Apt. P6
100 _aApte, Govind
245 0 _aService marketing
260 _c2006
_bOxford university press
_aNew Delhi
300 _a440p.
942 _cSU
999 _c136402
_d136402