| 000 | 00342nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 210212s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81-219-2161-9 | ||
| 082 | _a658.8 Bal. P2 | ||
| 100 | _aBalaji, B. | ||
| 245 | 0 | _aService marketing and management | |
| 260 |
_c2002 _bS. Chand & co. ltd. _aNew Delhi |
||
| 300 | _a474p. | ||
| 942 | _cSU | ||
| 999 |
_c125837 _d125837 |
||