000 00300nam a2200121Ia 4500
008 210212s9999||||xx |||||||||||||| ||und||
082 _a658.8 Woo. P
100 _aWoodruffe, Helen
245 0 _aServices marketing
260 _c2000
_bMacmillan India Ltd.
_aDelhi
300 _a307p.
942 _cSU
999 _c122868
_d122868