000			00348nam a2200133Ia 4500
008			210212s9999||||xx |||||||||||||| ||und||
020			_a81-85989-56-7
082			_a658.8 Ram. P
100			_aRampal, M. K. and Gupta, S. L.
245		0	_aService marketing
260			_c2000 _bGalgotia pub. company _aNew Delhi
300			_a615p.
942			_cSU
999			_c119564 _d119564